Water Sector Analysis

Institutional assessments, planning and support

  • National water sector and institutional reform
  • Business planning
  • Water services delivery mechanism assessments (Section 78 assessments)
  • Water services development plans (WSDPs)
  • Water services and resource master plans
  • Municipal training and mentoring
  • Water services information systems
  • Development of water services delivery contracts and agreements
  • Support in managing water services delivery contracts and agreements
  • Policy review or development.

Customer service quality

  • Customer survey and gap analysis studies
  • Business process assessment and re-engineering
  • Customer service support and development of tools
  • Water management systems
  • Intelligent metering and demand management interventions
  • Meter audits.

Financial analysis

  • Review and identification of appropriate financial systems
  • Financial planning and impact assessments
  • Economic assessment.

Infrastructure asset management (IAM)

  • Asset management plans (AMPs)
  • Asset condition assessments
  • Development of asset management tools and systems
    • Asset registers and technical assessment tools
    • Geographical Information Systems (GIS)
  • Water conservation and demand management (WCDM):
    • Water use efficiency studies
    • WCDM interventions an implementation projects
    • Technical training and mentoring.

Water Sector Analysis

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